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Return & Exchange Policy

FREE DELIVERY ALL OVER PAKISTAN

EXPECTED DELIVERY TIME:

Within Pakistan: 3 to 5 business days. (Once the order has been confirmed)

Your order’s dispatch or delivery may delay on sales day or new launchings due to the massive number of orders we receive these days.

ADDRESS MODIFICATIONS:

Change in Address is not allowed once the order is placed (Including COD and online paid orders).

COURIERS:

Leopard Courier Service

If the order is placed on working days (Monday to Friday) it takes up to 2 working days in preparing and processing. The orders placed on weekends (Saturday and Sunday) or any holidays will be processed on the next working day. Orders can face temporary delays in rush hours and when the verification process is late to the response. The online paid orders have to go through a fraud status check will be processed further after getting clearance from our payment processor. Upon CODs, payments will be collected from the shipping address. Keep checking your email inbox and spam/junk folder because, after the shipment of your order, you will receive the order tracking data through email.

ORDER CANCELLATIONS:

The online paid orders have to go through a fraud status check will be processed further after getting clearance from our payment processor. If the fraud online payment status returns ‘failed,’ the order will be cancelled automatically. We will confirm your order for COD orders by making a maximum number of 4 calls to your phone number. If left unanswered, your order will be cancelled.

Orders can also be cancelled upon customer willing before they are processed; we may cancel orders for the other reasons stated below:

Out of stock items, Pricing, or technical errors.

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